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Content Updates

This document outlines the standard process for updating content on the UAGC Digital Experience platform.

Overview​

Content updates on the UAGC website follow a structured process to ensure accuracy, consistency, and approval by all relevant stakeholders.

Content Update Types​

Minor Content Updates​

Minor content updates include:

  • Typo corrections
  • Simple text changes
  • Image replacements (with approved assets)
  • Link updates

Major Content Updates​

Major content updates include:

  • New page sections
  • Significant rewrites of existing content
  • Changes to page structure
  • Updates to critical user-facing information

Structural Updates​

Structural updates include:

  • Creating new pages
  • Removing pages
  • Changing URL structures
  • Updating navigation

Content Update Process​

1. Request Submission​

Submit a content update request through the RFI Form with:

  • Clear description of changes needed
  • Page URL(s) affected
  • Desired timeline
  • Requestor contact information

2. Request Review​

The Digital Experience team will review the request for:

  • Feasibility
  • Timeline
  • Resource requirements
  • Potential impacts on other parts of the site

3. Content Preparation​

For approved requests:

  • Prepare content in a staging environment
  • Review for SEO best practices following SEO Hygiene
  • Ensure accessibility compliance
  • Verify content meets Content Standards

4. Review and Approval​

  • Stakeholder review of staged content
  • Feedback collection and implementation
  • Final approval from content owner

5. Publication​

  • Schedule publication date/time
  • Publish changes to production
  • Verify changes are live and functioning correctly

6. Documentation​

  • Update related documentation if needed
  • Record significant changes in the Recent Updates log

Content Governance​

Roles and Responsibilities​

  • Content Requestors: Submit and review content change requests
  • Content Editors: Create and edit content
  • Content Approvers: Review and approve content changes
  • Publishers: Move approved content to production

Content Review Cycle​

All published content should be reviewed on a regular cycle:

  • Program pages: Quarterly
  • Academic information: Each term
  • Marketing campaigns: Monthly
  • Administrative content: Annually

Tools and Resources​