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Day-to-Day Operations

This page provides a high-level overview of routine operations for the DX team.

Content Edits​

Process for standard content updates:

  1. DX Team member updates content via Drupal admin
  2. Brian performs QA on the changes
  3. Changes are published after verification

Key Contact: Brian (QA Lead)

Experiments​

Workflow for creating and deploying experiments:

=== "Planning Phase"

  1. Define test hypothesis
  2. Determine success metrics
  3. Identify target pages and audience
  4. Create Asana ticket using experiment template

=== "Building Phase"

  1. Anthony creates test in Optimizely
  2. Omar sets up tracking events
  3. Brian performs QA on test implementation
  4. Fix any identified issues

=== "Launch Phase"

  1. Get approval from Thomas
  2. Activate experiment
  3. Monitor performance
  4. Document results in changelog

Key Contacts: Anthony (Implementation), Omar (Tracking)

SEO Sweeps​

Monthly SEO maintenance process:

  1. Omar runs a monthly audit
  2. Tasks for fixes/redirects are logged in Asana
  3. Team addresses issues based on priority

SEO audit includes checking:

  • List of redirects
  • Schema markup (JSON) errors
  • Broken links

Key Contact: Omar (SEO & Tracking Manager)

Releases​

Release schedule and process:

=== "Planning"

  • Identify content/features for release
  • Create release schedule
  • Assign priorities to items
  • Document scope in Asana

=== "Development"

  • Code changes implemented
  • Features built and tested
  • Release notes drafted
  • QA performed in dev/staging

=== "Deployment"

  • Release cutoff is Monday of deployment week
  • Jason handles backend deployment
  • Brian verifies frontend
  • Thomas signs off on all releases

Key Contacts: Jason (Backend), Thomas (Approval)

Common Support Tasks​

Frequently performed support activities:

!!! example "Content Updates"

  • Text changes
  • Image updates
  • Link corrections

Process: Submit via Asana → Brian QA → Publish

!!! example "Form Adjustments"

  • Field modifications
  • Validation updates
  • Tracking changes

Process: Submit via Asana → Anthony implements → Omar verifies tracking → Publish

!!! example "SEO Fixes"

  • Meta tag updates
  • Redirect implementation
  • Schema.org markup fixes

Process: Omar identifies → Task created → Developer implements → Omar verifies